Contact

We’re here to help 🐾

At The Shippet, we believe great service is just as important as great products.
If you have any questions about your order, shipping, or our curated pet essentials, our customer support team is happy to assist you.

📧 Email:
customerservice@theshippet.com

🕒 Customer Support Hours:
Monday to Friday
9:00 AM – 5:00 PM (EST)

We do our best to respond to all inquiries within 24-48 business hours.
Please note that response times may be slightly longer during weekends or holidays.

Thank you for trusting The Shippet we’re here to make your experience simple, transparent, and stress-free for you and your pet. 🐶🐾